Our Compassionate Services
Supporting you with dignity and care through every step of the journey.
24/7 Emergency Collection
Our in-house fleet arrives within 60 minutes, covering all of Hong Kong. Experienced specialists will gently bring your beloved pet back.
Farewell Ceremony
We provide a quiet, private, and solemn memorial space where you can arrange the ceremony according to your wishes for a gentle final moment together.
Individual Pet Cremation
We adhere to the principle of "transparent and exclusive" individual cremation. The entire process is open for witnessing, ensuring the ashes are exclusive and complete.
Niche & Memorial Customization
With five niche locations across Hong Kong, we also offer custom memorials like columbariums, cremation diamonds, and NFC memory cards.
- Pet Garden Phase 2: Unit 01, 16/F, Eastern Commercial Centre, 397 Hennessy Road, Wan Chai, Hong Kong
- Pet Garden Phase 3: Unit 06, 16/F, Hang Bong Commercial Centre, 28 Shanghai Street, Jordan, Kowloon
- Pet Garden Phase 4: Block B, 15/F, Win Sun Manufacturing Building, 2 San Hop Ln, Tuen Mun, Hong Kong
- Pet Garden Phase 5: Fu Hop Factory Building, Wai Yip St, Kwun Tong, Hong Kong
Pet Grief Counseling
Trained professional counselors are here to walk with you through the valley of grief, providing a supportive force.
Return to Nature Arrangements
We offer a private pet garden for ash scattering ceremonies, allowing the end of life to become a new beginning in nature.
Pet End-of-Life Service Fees
Clear and transparent, with no hidden costs. Goodbye Dear believes true trust comes from honesty. All our prices are available for inquiry, and a full quotation will be provided before any arrangement.
Signature Farewell
Signature Package from HK$1,900, tailored according to your pet’s breed and weight. Private, graceful, and completely individual.
- Pickup services for the pet
- Individual cremation with witness option
- Standard urn and memorial card included
- Standard body clean
- Every farewell handled with dignity and care.
Prestige Farewell
From HK$3,200, including private farewell room, floral setup, pets' spa, and memorial keepsake.
- Pet Spa and bouquet
- Private farewell room with floral decoration
- Memorial video playback and dedicated ceremony host
- NFC memorial card and remembrance certificate included
- Free access to buddhist ceremony
- Every farewell handled with dignity and care.
Eco Serenity Farewell
From HK$2,400, using eco-friendly cremation or aqua farewell technology.
- Performed with eco-friendly cremation or aqua farewell technology
- Includes biodegradable urn
- Comes with a “Return to Nature” certificate
- (Optional) natural ash-scattering or tree-planting memorial
- Every farewell handled with dignity and care.
Need Urgent Support?
Our care coordinators are available 24/7 to answer your questions and help you plan.